I've got a slightly different problem. The website says I qualify for a stimulus payment, asked to enter my bank info. I needed to confirm some items on my 2018 return since 2019 not filed yet. I looked up my tax transcripts from the IRS and used that info on the website, using whole numbers. When I hit submit it says it can't verify me even though everything matches. I've used my street address in all CAPS I've used it in several different combinations but get the same response. Beyond frustrated.